1. Gap Analysis on the basis of ISO 9001:2008 - Month 012. Appointment of QMR (Quality Management Representative) - Month 023. Establishment of Quality Policy - Month 01 - 024. Setting Objectives & Targets & Achievement Plan - Month 01 - 025. Customer Survey - Month 01 - 056. Trainings
- Introduction of ISO 9001:2008 - Month 03
- Internal Auditing - Month 07
7.1 Manuals
7.2 Quality System Procedures
- Management Review - Month 01 - 07
- Documentation & Record Control - Month 01 - 07
- Human Resources - Month 01 - 07
- Infrastructure Maintenance - Month 01 - 07
- Internal Communication - Month 01 - 07
- Customer Related Processes - Month 01 - 07
- Purchasing - Month 01 - 07
- Service Provision - Month 01 - 07
- Internal Audits - Month 01 - 07
- Improvement - Month 01 - 07
- Monitoring & Measuring of Services & Processes - Month 01 - 07
- Analysis of Data - Month 01 - 07
- Design and Development - Month 01 - 07
- Quality Plans - Month 01 - 07
- Control of Non-conforming Services - Month 01 - 07
Steps involved in ISO9001:2008 Certification
The steps involved in any ISO9000 certification project are the following:
- Gap Analysis: Assessment of existing quality management practices vis-a-vis ISO9001 requirements.
- Orientation Training: Top/Senior Management orientation on ISO9001 requirements and action plans.
- System Documentation: Preparation of quality manuals and design of quality record formats.
- System Implementation: Implementation of quality system as per the quality manuals.
- Company-wide Training: Training on ISO9000 clauses, Statistical Quality Control Techniques, and Quality Audit.
- Internal Quality Audits: Periodic assessment of quality system implementation and corrective actions.
- Pre assessment: Initial audit by Certifying agency, and, implementation of corrective actions.
- Final Assessment: Certification audit by the Certifying agency and recommendation for certification
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